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Privacy Policy

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collection Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: No. 5 Warrendale, Fairwater, Cwmbran, NP44 4DB.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@jeracreativeagency.co.uk or send us mail to: No. 5 Warrendale, Fairwater, Cwmbran, NP44 4DB.

Legal Governance

This website, its contents and any contracts arising out of it are governed by English law. By entering into a contract both parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales (or the relevant court of the part of the United Kingdom in which you live). If any provision of these Terms & Conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed several from these Terms & Conditions and shall not affect the validity or enforce-ability of any remaining provisions.

Disclaimer

Jera Creative Agency makes every effort to keep the website up-to-date but cannot guarantee that this website and its content is completely free of technical errors. By using this website, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this website. We exclude any liability for any damages associated with use of this website however caused (including without limitation the transmission of viruses, the content of third party websites that are available via hyperlinks from the website and any service downtime or interruption).

Except for any legal responsibility that Jera Creative Agency cannot exclude by law (including for death or personal injury caused by Jera Creative Agency's negligence and fraud). Jera Creative Agency's total liability for any claim howsoever arising shall not exceed the price of the products supplied by Jera Creative Agency to the customer, together with any postage costs incurred. Jera Creative Agency will not be legally responsible for any losses that were not foreseeable to you when the contract between us was formed or were not caused by any breach on our part.

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